SERVICE REQUESTS

Requesting home care.

Submitting a request sends your service preferences to the AFTR team for review.

Dates and estimates

Dates and arrival windows are preferences. Your request does not reserve a technician. Displayed prices include indicative VAT and are estimates; the team confirms coverage, timing, scope and final pricing before service.

Payment and changes

Choose pay after service. No card details or online payment are collected. You can cancel or change the preferred time of an unprocessed request. Once the team starts processing it, contact the team to discuss changes.

Account services

Email/password accounts save your properties and service requests. Contact details are not verified by email or SMS. SMS sign-in, password recovery and online payments are currently unavailable.